| The
Data Center facility contains everything needed to
ensure your mission-critical Internet operation is
functioning at the highest performance levels. A full
list of features/services in usage in the Network
Operations Center is found below.
For more information,
please contact us directly
NETWORK OPERATIONS CENTER FEATURES
Environment
Precision-controlled air conditioning systems protect
and cool mission-critical servers and equipment in the
Network Operations Center. The facility is controlled
by York™ quad-compresser / dual-blower redundant
systems. These systems provide a virtually dust-free
and particle-free computing environment, with
temperature, humidity, and air-quality regulation.
Security
Restricted access to the Network Operations Center is
monitored by qualified personnel 24 hours a day, every
day. Visitors and clientele are only allowed on-site
if escorted by Network Operations Center staff. The
entire Network Operations Center is monitored,
ensuring prompt response and thorough coverage to fire
or security alarms. We supply all our Network
Operations Center customers with advanced firewall,
encryption, intrusion detection and other security
measures.
Failsafe
Power Supply
Our Network Operations Center currently has 800amps
480V (3200amps 110V) 3-Phase power currently available
from PP&L™ (Pennsylvania Power & Electric).
The facility is backed up and protected by UPS
(Uninterruptible Power Supply) systems on each
individual rack, as well as a facility-wide APC Silcom™
(http://www.apc.com) 500KVA Enterprise UPS. In a very
rare case of utility outage, our Cummins™ 250KW
deisel generator starts automatically, taking over for
the UPS systems and supplying all necessary power for
the facility. The generator interfaces to the power
grid thru a Cutler-Hammer™ automatic transfer panel.
The generator is powered by a 500 gallon fuel tank,
capable of running without refueling for approximately
80 hours.
Backup
Systems
Automatically provides backup data services to all
shared hosting solutions clientele. Services are also
optionally available to all dedicated and co-location
clientele. Utilizes backup hard drives on each
individual server to store backups. Linux systems
store zipped copies of server system files and client
data files, for simple server rebuilding. Windows™
NT/2000 servers store full image backups (identical
copy of operating system and data at time of backup),
for full system restoration. Off-server and off-site
backup services are available as well.
24x7x365
Monitoring
The Network Operations Center uses industry-standard
SNMP (Simple Network Management Protocol) and provides
round-the-clock monitoring of all hardware, including
routers, switches, UPS systems, and servers. The
Network Operations Center also monitors power,
environmental factors (such as temperature and
humidity), generator status, and network connectivity.
All critical services/ports can be monitored,
including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and
POP3. We provide network monitoring of the Local Area
Network, Internet connectivity (all routers, switches,
and wiring), and the Internet backbone via MRTG. Our
close and constant communication with our upstream
backbone providers ensures that our customers have
constant access to high-performance Internet
connections. Failure on any monitoring service results
in audible alarms, LAN messages, and alerting our
staff paging system. We offer remote cold boot
hardware for dedicated server and co-location clients,
with private, password protected, web based access.
Hardware
The Network Operations Center utilizes ONLY top name
brand hardware. The network is centered on a Cisco™
GSR12000 Border Routers, and Cisco 7206VXR Core
Routers, connecting via Gigabit Ethernet to the
Hewlett Packard™ Procurve™ 4108GL & Cisco™
Catalyst™ primary switches. Hewlett Packard™
Procurve™ managed switches comprise the power and
stability of the network, operating at 100mbps
switched ethernet speeds. Hardware utilized in the
facility is comprised of name brands, including the
following: Intel™, Asus™, Abit™, AMD™, 3Com™,
Hewlett Packard™, Adaptec™, Cisco™, Tekram™,
Kingston™, Micron™, Crucial™, IBM™, Maxtor™,
Western-Digital™, Seagate™, Quantum™, Fujitsu™,
Realtec™, Belkin™, & Lucent™. APC™, Tripp-Lite™,
Compaq™, & Liebert™ UPS Systems provide the
power backups, along with a Cummins™ generator
system. Facility monitoring is provided by a Panasonic™
WD-500 Digital Video System over Sony™ &
Panasonic™ CCTV cameras.
Software
The Network Operations Center utilizes the Red Hat™
Linux operating system on the majority of servers
present. Red Hat™ Linux is a highly configurable
system, and well known for speed and stability. Red
Hat™ Linux servers have been documented to remain
operating for up to one year at a time without even
requiring a reboot. The Apache™ Web Server nicely
compliments the Red Hat™ Linux Operating System. The
majority of remaining servers operate on the Microsoft™
Windows™ NT/2000/2003 operating systems, with
Internet Information Server™ Web Server. Microsoft™
Windows™ NT/2000/2003 provides a system that
simplifies database, application, and visual effect
programming. Soltech Inc. also supports FreeBSD™,
Mandrake™, Slackware™, Turbo Linux™, &
Debian Linux™.
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